top of page

Benefits of ClientCare ?

ClientCare - Streamlines customer interactions and improves customer experience.

Provide personalized experiences, improve customer satisfaction, and mitigate the risk of negative online reviews.

Real Time Notifications

Instant Event Based Alerts & Notifications

Mobile Accessibility

Mobile App for Your Customers and Your Team

Document Management

Secured Document Sharing & Storing

Role and Project-based Dashboard & Reports

Single click access to 15+ actionable reports

Customer Portal

Customer Facing App Promoting Transparency

Customizable Modules

White Labelled Customizable Platform

Role based functionalities

Role-based functionalities enable users to access features and data based on their designated roles and responsibilities within an organization.

Customers  Property Owners  I  Tenants

Raise waranty requests with photos, description

Check the project progress, service request status

Access Demand Letter and Payment Receipts

Joint Inspection & Snag List Action Progress Tracking

Engineer   Facility Member

Receives notification for the tasks assigned

Access to assigned complaints information 

Can add notes (internal), photos post resolution

Can Escalatethe ticket

CRM Executive  CRM Head

Dashboard to track Demand Letter & Payment Recipts

Creation of Snag List & Possession Management

Unified platform for all customer communication

Zonal Head

Access for the projects under their zone

Assigns/Re-assign the complaints to relevant team member

Access to reports

Management / DGM

Access for all the projects and all the reports

Can Reject the complaints with notes

Can assign tasks for the escalations

bottom of page